Privacy Policy – TESCO Skip Bins
TESCO Skip Bins is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information in1 compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.2
1. Information We Collect
We may collect the following personal information about you:
Contact Details: Your name, delivery address, email address, and phone number.
Booking Information: Details of the service you request, including bin size, waste type, and delivery/pickup dates.
Payment Information: Credit card or payment details, which are securely processed by our third-party payment gateway. We do not store your full credit card details on our servers.
Website Usage Data: Your IP address, browser type, and Browse behavior on our website, collected through cookies and analytics tools.
2. How We Collect and Use Information
We collect information when you:
- Fill out the “Book a Bin” or “Quote via WhatsApp” forms.
- Contact us by phone or email.
- Make a payment for our services.
- Browse our website.
We use this information to:
- Process your orders and provide our skip bin rental Service.
- Communicate with you about your booking (confirmation, delivery, pickup, rescheduling).
- Process payments and issue invoices.
- Improve our website and customer experience.
- Comply with our legal obligations.
3. Cookies and Tracking
Our website uses cookies to enhance user experience, remember your preferences, and collect analytical data. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.3
4. Disclosure of Information
We will not sell your personal information. We may disclose your information to trusted third parties only when necessary to provide our Service, including:
Payment Processors: To securely handle your payment.
IT and Software Providers: Including our web host and providers of tools like Google Maps for our service area map.
Legal Authorities: If required by law or to protect our rights.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes using secure servers and SSL encryption for data transmission.
6. Access and Correction
You have the right to access the personal information we hold about you and to request corrections. To do so, please contact us4 using the details below.
7. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.5
8. Contact
If you have any questions or concerns about your privacy, please contact our Privacy Officer at:
Email: the8thskil@hotmail.com
Phone: 04 3595 2888.
